Frequently Asked Questions
Everything you need to know about your Gymproluxe gear and orders.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please ensure tags are attached for a full refund or exchange.
Are Gymproluxe products covered by a warranty?
Yes, all our premium fitness equipment comes with a 12-month manufacturer warranty against defects in materials and workmanship.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our support team.